I make sure that you have heard about Gearbest Store, one of the biggest and the most famous mobile online store in Asia and China, they shipping to over the world with 5 warehouse: China, HongKong, EU, US and newest is ES.
How to shopping on Gearbest US step by step for new member
They sell many product to EU and US like Xiaomi Mi 5, Xiaomi Air 12,… more to the point, what makes this store much more well-known than ever is the variety of products from China, all of which are sold with the lowest price as much as possible. Today we will make the order to guideline you how to order on Gearbest US and how to choose shipping method what is better for you
How to register on Gearbest?
First of all, you access Gearbest.com, then login or register if you does not have account
Click sign in and join to login
Recommend: You should login through facebook or Google, it is much faster and easier for you 🙂
If you not, you can fill email, Create Password, Confirm Password, Enter the code to register
How to make order on Gearbest (Step by step)
Step 1: After logging in, you search the product that you want to buy. In my case, I will buy Xiaomi Mi 5 (This is the best product what Gearbest sell on US now) and shipping to US. If you didn’t buy via our link, please do it because we will support you in case your product got lost, or took longer time to come to you. Just contact me via email Ad.firstname.lastname@example.org we will contact Gearbest directly and protect your product for you.
- If you want to take it faster and do not spend more time waiting, I recommend that you should choose the closest warehouse. In my situation, You should choose US warehouse if your product available in US Warehouse and choose HK or China Warehouse if it is not available on US Warehouse
Step 2: Then you will click ADD TO CART and VIEW MY CART.
Step 3: After that, you just need to insert your promotion coupon if you have it, and click PROCEED TO CHECK OUT. If you don’t have Gearbest promotion coupon, please see it here
See what the coupon code working (Before and After)
The price down $30 after I use coupon code
Step 4: So, right now. The only thing you need to do is fill in the form below your personal information. Be careful to fill correct information: Your name, address, Zip code
Step 5: After all, click the button PLACE TO ORDER. Then, when it finishes, you will review all information that you have filled in the blank and make sure it is right.
How to choose shipping method?
We have 4 option for you, we recommend you to choose option 3 or 4. Sometime the cost so high, you have to choose 2.
Remember and caution: Never choose Unregistered Air Mail, If you choose this option and you lost your product, and you will never find it 🙂
- Unregistered Air Mail 15 – 35 business days $0.00 (No tracking number, very difficult to search it)
- Registered Air Mail 15 – 32 business days $0.00 (Recommend for product what is lower $50)
- Priority Line – USA Express 7 – 15 business days $0.00 (Recommend for US location)
- Expedited Shipping 3 – 7 business days $6.87 (Recommend for another location outside US)
- More to the point, you have to check your shipping cost because most of the products are free ship but some of them may cost you a bit. So, be careful.
- If you want your phone to be shipped faster, you should pay a small amount of money for that, because it just takes 7-14 days, faster than 1 month. Right? Furthermore, if you choose free shipping, maybe your local shipping company will take some shipping money from you, because Gearbest just applies free ship from the warehouse to your frontier. And when it comes to the customs, you will have to pay for the fee.
How to choose the payment?
We have 4 choose for US to payment (Another country will different method, please check it):
- Payment via PayPal account (You have to login to PayPal account)
- Payment by Visa and MasterCard directly
- Payment by Visa and MasterCard via PayPal (You have to login to PayPal account)
- Payment by PayPal Credit platform
Please choose what is easy for you, we recommend PayPal account or Visa MasterCard. Then click PLACE TO ORDER and payment to finish order.
After that you just need to payment follow the method what you choose before
Now you just wait for the finish and waiting Gearbest for shipping (Normal is within 3 days processing)
FAQ (You should read before buy anything)
This below is some FAQ for new customer who never buy anything on Gearbest, please check it before you decide to buy any product in this website:
Don’t have Gearbest promotion coupon?
- That is ok, you can see here
Filled wrong address?
- Go the MY TICKET and send information to GB ASAP. Please see below image for more detail
How much time to shipping to US?
- Normally 30 days for Registered Air Mail shipping method and Unregistered Air Mail shipping method (Not include 3 days processing)
- 15 business days for US express (Not include 3 days processing)
Your product still not shipped out yet?
Sometime when you ordered, your product has been out of stock. So what you should do?
- Please go to TICKET and send information to GB if it not shipped out yet after 1-2 days working as bellow picture
You will have answer after 1 days, so just send information and relax.
Your product shipped 30 days and still not received yet?
Warranty and returns
If you have some trouble with your product, please go the TICKET and send information as below:
You have to send full information as below form:
- Description: What is trouble
- Order number:
- What you did try to fix it: step by step what you did (If you don’t know, just tell them you don’t know)
- Image or video of trouble:
Gearbest will process your trouble in 1 day and send feedback to you, this is some example and option for you for cheap product what I have send in the past (Higher price is different)
Example for faulty produt what we send to Gearbest before
They give me 2 choose:
- After reviewing your case, please review our possible solutions:
1)Keep the item and accept refund on GB Wallet (store credit)
We can offer 43.53 USD on your GB wallet.
2)Resend the item for free
In that case, you will receive the item 10 to 25 working days after dispatch date.
Let’s discuss and comment if you have any experience to share.